FAQ

What is the shelf life of the frosting sheet?

The frosting sheet will be good for 1 year.  Be sure to keep the Frosting Sheet at room temperature away from the sun and in the Zip Lock air tight bag; otherwise, the image will dry out and become brittle and unusable.

Will the frosting sheets melt into frosting if it has been sitting for a day or more?

If the frosting on the cake appears dry or crusty; apply a fine mist of water onto the sheet before applying it to the cake. This can be achieved with an airbrush or small misting bottle.

What do I do if the Frosting Sheets will not come off the backing sheet?

The Frosting Sheets are supplied with an acetate backing sheet to keep them from sticking to each other in their packaging. If your frosting sheet does not peel off the backing it's because it's too damp.  In most cases due to humidity.

There are a number of things you can do:

• Use a hair dryer to blow hot air on the front and reverse side of the backing sheet for 30-40 seconds

• Leave the sheet in normal room conditions to allow it to dry sufficiently

• Roll the sheet over the edge of a desk to encourage the frosting to come off

• Leave the sheet in an air conditioned room for a short time

• Place the sheet in a warm dry oven at a low temperature for about 1-2 minutes, or lay the sheet on a warm pan for 1-2 minutes

• Place the sheet in a very cold DRY freezer for 10-15 seconds. Not Longer. We find this method works the best of all.